Privacy Policy

At Lungi Mart, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our online store www.lungimart.com
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By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following information from you: 
Personal details: Name, phone number, email address, and shipping/billing address.
Payment information: Mobile banking, card, or transaction details (processed securely through third-party payment gateways — we do not store your full card details).
Device information: IP address, browser type, operating system, and location (for website analytics).
Order history: Products purchased, date, and delivery records.

2. How We Use Your Information
We use the information we collect to: Process and deliver your orders efficiently. Communicate with you regarding order updates, offers, and support. Improve our products, services, and website experience. Prevent fraudulent activities and maintain website security. Comply with applicable laws and regulations in Bangladesh.

3. Data Protection and Security
We take your privacy seriously and use industry-standard encryption and secure servers to protect your data. Your personal information is accessible only to authorized Lungi Mart staff and is used strictly for order processing. We never sell, rent, or trade your personal data to third parties.

4. Cookies

Our website uses cookies to:
Enhance browsing experience.
Store login or cart preferences.
Collect anonymous analytics to improve our website.
You can disable cookies through your browser settings, but some features of the website may not function properly.

5. Third-Party Services
We may share limited information with trusted third-party services such as:
Courier companies (for order delivery).
Payment gateways (for secure transaction processing).
Analytics tools (e.g., Google Analytics) to understand site performance.
These partners are bound to protect your data and use it only for necessary purposes.

6. Your Rights
You have the right to:
Access and review your personal data.
Request correction or deletion of your information.
Withdraw consent for marketing communications at any time.
To make such a request, contact us at [email protected]
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7. Marketing and Communication
We may occasionally send promotional messages, offers, or updates to your email or phone number. You can opt out at any time by clicking “unsubscribe” in emails or replying “STOP” to SMS messages.

8. Data Retention
We retain your information only as long as necessary to fulfill your order, comply with legal obligations, or resolve disputes. Once no longer needed, your data is securely deleted.

9. Children’s Privacy
Our website is intended for adults. We do not knowingly collect information from anyone under the age of 13. If such information is discovered, it will be deleted immediately.

10. Policy Updates
We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes means you accept the updated policy.

11. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact:
📧 [email protected]

📞 09613245599 🌐 www.lungimart.com